HOTLINE INFORMATION NOTICE
What can be reported through the IOC's integrity and compliance hotline and other reporting tools?
The International Olympic Committee (the “IOC”)'s integrity and compliance hotline (the “Hotline”) allows reporting cases of:
1. Competition manipulation;
2. Abuse and harassment;
3. Press freedom violations;
4. Other integrity issues.
Are there other similar systems I can use to report an issue?
The World Anti-Doping Agency (WADA), as well as certain International Federation(s) and other sports organisations also operate similar platforms or reporting tools to address specific issues like anti-doping or issues impacting their respective sports. Please consider using the platforms or reporting tools before reporting a matter via the Hotline as the organisations managing them may be in a better position than the IOC to effectively address the case you are reporting.
Who can use the Hotline?
The Hotline is available to anyone having information related to a plausible case of competition manipulation, integrity non-compliance, abuse or harassment, press freedom violation or other integrity issue and wishing to report this case to the IOC. If you are under 16 or minor under the laws of your country of residence, you can only use the Hotline with the authorisation of your parents or legal guardian.
Do I have to give my name or other information about myself?
You don't have to give your name or other information that would identify you when you file a report through the Hotline. However, please note that, in certain circumstances, providing such information may allow a more effective investigation of the report or resolution of the issue at stake.
Who receives the report filed through the Hotline?
The Hotline is managed by the IOC and information contained in the report will only be made available to a limited number of IOC staff and representatives, who have relevant expertise in dealing with the issues of manipulations of competitions, ethics and compliance, prevent of abuse and harassment or press freedom violation.
On which legal bases do you process personal information?
The IOC relies on certain legal bases when processing your personal information which are:
a. Your consent, which you expressly give when sharing your personal information with us (when we process data that you provide to us based on your consent, you have the right to withdraw your consent at any time. To exercise this right, please contact the IOC at firstname.lastname@example.org);
b. A substantial public interest to protect the health and safety of persons who may be victims of abuse and harassment in sport, to safeguard media freedom and to prevent manipulation of sports competitions and other ethical and compliance potential violations in sports;
c. The legitimate interest of the IOC to prevent manipulation of competitions and other ethical and compliance potential violations, abuse and harassment or press freedom violations occurring in relation to the Olympic Games and other activities of the Olympic Movement.
Grounds b. and c. will apply with regards to any third party whose personal information might be processed by the IOC in the management of reports received through the Hotline.
How are the reports filed through the Hotline handled?
The IOC will assess reports received through the Hotline to determine whether the matter at stake enters within its competence or not, and, if so, will determine the appropriate investigation and other follow-up measures to be given to a specific report. The IOC may also renounce to any follow-up measures, for instance in cases where the IOC determines that facts contained in a report are outside its areas of competence or not substantiated enough.
An automated email will confirm the successful transmission of the report through the Hotline. If the author of the report decided to provide contact details, the IOC may decide to contact the author of a report where it considers this measure necessary for the proper management of the report. However, the IOC will not provide any feedback or update on the management of a specific report.
Does the IOC share reports with third parties?
To manage the Hotline, the IOC is assisted by a network of professional service providers who provide services such as hosting, general IT infrastructure services, email and other communications service, or maintenance services, and may process personal information transmitted through the Hotline. Some of these service providers may be located outside of Switzerland or the European Economic Area. In all such cases, the IOC will ensure that the data recipient undertakes to take to keep the transmitted information confidential and secure.
Where necessary for the investigation, the IOC may share reports received through the Hotline, in whole or in part, with its affiliates or other entities within the Olympic Movement, such as the relevant International Federation(s) and National Olympic Committee(s), law enforcement authorities or other third parties.
When sharing a report, the IOC will exercise due care to minimize the information that is disclosed to third parties in order not to expose the author of a report, or third parties to any negative consequences. As a general rule, reports will be shared in anonymous format. If you have decided to communicate your name or other personally identifiable information as part of your report, this personal information will only be shared, with your express consent or, in exceptional circumstances as determined by the IOC, for instance where such consent cannot be obtained in due time and the IOC considers that such disclosure is legally required, indispensable to prevent or terminate an unlawful activity or irreparable harm being caused to you or any third parties.
How does the IOC process any personal information in relation to reports?
In cases where a report includes any personally identifiable information, of the author and/or of third parties, such personal information will be processed by the IOC for the assessment of the report and for the purposes of implementing investigations and other follow-up measures decided by the IOC as well as for the protection of the author of a report or other concerned third parties.
Information contained in reports will usually be processed in the European Economic Area or in Switzerland. However, the IOC may also transfer such information for the purposes indicated herein to recipients mentioned in the paragraph “ Does the IOC share reports with third parties?”, some of which may be based in countries that do not provide in their laws for a level of protection of your privacy equivalent to the one applied within the European Economic Area and Switzerland.
The IOC will implement technical and organisational measures in order to protect information contained in reports against the risks of damage, destruction, loss or unauthorised access, in accordance with applicable laws.
As a Swiss organisation, the IOC is under the jurisdiction of the Swiss Federal Data Protection and Information Commissioner, Office of the Federal Data Protection and Information Commissioner FDPIC, Feldeggweg 1, CH - 3003 Bern, email@example.com.
How long does the IOC keep reports?
The IOC will keep the personal information you decided to include in your report as long as necessary for the completion of the investigation. In certain cases, your report may be kept for longer periods after being rendered permanently anonymous, for statistical and/or research purposes.
Can I contact the IOC to access my personal information?
Authors of a report filed through the Hotline have the right, in accordance with the law, to withdraw their consent, to request access to their personally identifiable information, to request the deletion or correction of any erroneous or incomplete personally identifiable information and to object its use. Any third party who is concerned by a report have the right, in accordance with the law, to request access to their personally identifiable information, to request the deletion or correction of any erroneous or incomplete personally identifiable information and to object its use.
You may contact the IOC's Data Protection Officer at the following address to exercise your rights: firstname.lastname@example.org.
Any complaint in relation to the processing of personal information that has not been addressed within a reasonable deadline can be addressed to the Office of the Federal Data Protection and Information Commissioner (see contact details above).